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Biz-Ops Experience

I’ve led high-impact Business Operations initiatives across multiple service categories, solving complex on-ground challenges through data, process design, and cross-functional coordination. My work spans workflow optimization, category pivots, partner management, and operational analytics. I specialize in diagnosing systemic problems, building scalable processes, and mentoring teams to deliver consistent, high-quality execution.

Analytics & Category Operations

Led category analytics across Loblaw banners, optimizing SKU distribution and promotions through real-time dashboards and data-driven insights.

Analytics

Category Pivot & Lead Quality Optimization: High-Ticket Home Service

Improve lead quality, customer satisfaction (NPS), and professional retention across high-ticket categories by optimizing the lead-matching and monetization model.

Business Organization

Contact

I'm always looking for new and exciting opportunities. Let's connect.

+1 647-836-5829

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